At AirSupport Group, we understand that efficiency in airport operations is essential to ensuring the punctuality and safety of every flight. That is why we offer aircraft loading and unloading services at airports in El Salvador, designed to optimize each stage of the process and tailored to the specific needs of our customers.
“Aircraft loading and unloading is not just a logistical process; it is a precision operation that defines the reputation of an entire airport. At AirSupport, we work with the conviction that excellence is built on the ground: with modern technology, specialized talent, and an unwavering commitment to the safety and punctuality of every flight we serve,” explained Iván Navarro, CEO of AirSupport Group.

What does our loading and unloading service include?
Our services cover all activities necessary for the proper handling of cargo and baggage on the ground, including:
- Loading and unloading of baggage and general cargo: we use specialized equipment such as conveyor belts and cargo lifts to ensure efficient and safe handling.
- Transportation of cargo between the terminal and the aircraft: we have vehicles suitable for cargo transfer, ensuring fast and safe response times.
- Customs documentation management: we assist in the preparation and verification of the necessary documentation for cargo clearance, complying with local and international regulations.
- Special cargo handling: we offer solutions for handling cargo that requires special conditions, such as temperature control or delicate handling.
Benefits of hiring our services
By choosing AirSupport Group as your loading and unloading service provider in El Salvador, you get:
- Operational efficiency: our optimized processes and specialized equipment reduce loading and unloading times, improving aircraft turnover.
- Regulatory compliance: we ensure that all operations comply with local and international regulations, guaranteeing the safety and legality of each process.
- Personalized attention: our team is committed to providing a service tailored to the specific needs of each client, offering customized solutions.
- Continuous support: we are available to resolve any additional concerns or requirements, ensuring fluid and effective communication.
Why choose us?
With more than 20 years of experience in the airport sector in El Salvador, at AirSupport Group we have established ourselves as a strategic partner for airlines, logistics operators, and cargo companies. Our local presence, together with our commitment to excellence and safety, allows us to offer handling services that meet the highest international standards.
“Our purpose goes beyond ensuring operational efficiency: we seek to strengthen the Salvadoran airport ecosystem, generating employment, knowledge transfer, and regional competitiveness. Every operation we carry out reflects our commitment to an El Salvador that flies higher, with international standards and local pride,” Navarro reiterated.
We invite you to continue browsing our blog to learn more about our services or contact us for personalized advice on your airport operations.
Frequently Asked Questions (FAQs)
What does a professional aircraft loading and unloading service include?
It includes baggage handling, general and special cargo, transportation between the terminal and the aircraft, and customs documentation management. All with specialized equipment and trained personnel to ensure efficiency and safety.
Why is it important to outsource air cargo services at airports?
Outsourcing these services reduces operating times, improves flight punctuality, and ensures regulatory compliance. It also allows airlines to focus on their core business without compromising the quality of handling.
What type of cargo requires special handling at airports?
Fragile, perishable, temperature-controlled cargo, or cargo with specific customs requirements. These must be handled with appropriate protocols and equipment to avoid damage or delays.
How is safety guaranteed when loading and unloading aircraft?
Through the use of certified vehicles, constant supervision, compliance with international standards, and ongoing staff training. All of this reduces risks and ensures the integrity of the cargo and the human team.
What are the advantages of hiring air cargo services in El Salvador with a local company?
A local company has a better understanding of the regulations, has a continuous presence at the airport, and offers faster response times. This improves operational efficiency and facilitates direct communication.
What factors should be considered when choosing an airport service provider?
Look for proven experience, regulatory compliance, 24/7 availability, personalized service, and up-to-date technology. These factors guarantee reliable service tailored to the needs of your air operation.



